Fix power disruption in time or pay compensation: MPERC

BHOPAL: In a consumer-friendly move,Madhya Pradesh Electricity Regulatory Commission (MPERC) is going to make three power distribution companies (discoms) accountable with a compensation for failing to redress consumers’ complaints about power supply disruption in a stipulated time.

The MPERC has prepared a draft tagged “guaranteed standard of performance and level of compensation payable to consumers on default,” for improving services in power sector having more than 1 crore customers across the state.

According to the draft, if a consumer registers a complaint regarding power disruption in his place with the discom and the latter fails to address it in 4 hour, the company has to pay Rs 100 as fine per day in the city and town areas. Similarly, the discom would be liable to pay Rs 100 if it fails to address the complaint of a rural consumer in 24 hours….

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Amit Antil

After doing Power Management (MBA) from National Power Training Institute (NPTI), Amit Antil is now presently working with Today Green Energy Pvt. Ltd. and looking after business development activities for Solar. Earlier he was associated with leading power trading company Global Energy for 3 years. He has a sound knowledge about bidding, power trading, open access, REC trading, Govt. Liaisoning, Contract Negotiation, Power Purchase Agreement.

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