DERC follows AAP government’s order, gears up to fine discoms for outages
NEW DELHI: A day after the AAP government directed Delhi Electricity Regulatory Commission (DERC) to penalize discoms and compensate the consumers for outages, the power regulator swung into action on Thursday. It came out with the draft notification to amend the penalty clause in the Delhi Electricity Supply Code and Performance Standard Regulations.
Penalty amount ranges from Rs 25 to Rs 100/hour for failure to take corrective action against complaints related to outages. Whether the reason for the power cut is a blown fuse, damaged service line, fault in distribution main/ transformer or grid or even scheduled outages, the regulations specify a timeframe in which the fault has to be rectified and power supply restored, failing which a specific penalty could be imposed on a discom.
In accordance with the directions of the Delhi government, the commission also said that if the discoms failed to pay the compensation and was forced to approach the consumer grievance redressal forum or the ombudsman, the compensation would be determined by the forum at the rate of Rs 5,000 or five times the compensation payable, whichever is higher.